Help Center

It depends on the order size. If you are purchasing a lot for a repair school or your personal repair store, we offer discounts. Small orders do not get discounts unfortunately.

Contact us here to talk with us about your plans for distribution.

Click "add to card" to add multiple items. When checking out, you will be able to purchase all items you added to the cart. Contact us if you need any help.

Contact us here and we will see what we can do.

We are a start up company. We are actively trying to find ways to reduce manufacturing costs and also get in more orders to purchase products in greater volume which will reduce the price per unit, which will allow us to either increase our products quality without increasing price, or reduce the price while maintaining its current quality level. A lot of things are going on in the background, but be sure, Repair X will expand soon with the hopes of being the brand repair technicians know and love around the world.

We have a 30 day return policy. The product must be returned in its original form (without damage or scratches). Returns are dealt with on a case by case basis. 

As of right now, we do not have any warranty. If you received a defective product, you can always refund it or ask for a replacement.

Maybe. Indeed, these are "version 1.0" of our product and are entering the market for the first time. This unfortunately means that some of our products have minor errors or durability issues that we are unable to foresee. We are relying heavily on the feedback of customers so that we can correct issues at this early stage in our company so that future versions get better and better. 

Contact us here. Please wait 24 hours for a response.

To be the center for all things repair. We want to revolutionize the repair industry with resources on how to repair and diagnose portable and consumer electronics like smartphones, tablets, computers and game systems and then branch out into other electronic devices like drones, and RC cars. Eventually we would like to include appliances like refrigerators, stoves, and TVs. We have very big plans, many of them that do not exist yet in any form online. 

The idea came to me during the first months of being hired at a repair store when a co-worker gave me a screwmat to repair an iPhone 4. I liked the fact that the screw mat showed you where the screws came from in order to make disassembly/reassembly much easier, but it still couldn’t help me when I wanted to do a specific repair since it shows the screws for the entire phone, not just for a specific repair. For an example, the iPhone 4 screen repair is considered the hardest iPhone repair to do since it requires disassembling the entire phone. The iPhone 4 is built in layers. The screw mat only shows where all the screws go, it never shows how to take off each part to get to the screen. So in the case of the iPhone 4, the screw mat was useless. So I analyzed how the iPhone was supposed to be taken apart and made an exploded view of the iPhone. I labeled each part in order and drew lines from where the screws should come from. Suddenly, I realized that this was the best way to display a complex layered repair. Suddenly, the beginnings of a better screw mat were made. I applied this to all iPhones and eventually I will make more for iPads and other devices using the same visual aid. My dream is to have this repair kit made for many more consumer electronics and be used by all repair stores and technical schools across the world.

-Phillip Aiken

CEO of Repair X

We have big plans. Here are some of the other categories we plan to make repair guides for once we grow our company to handle this scale:

-GoPro cameras 

-DSLR cameras 

-Amazon tablets 

-Apple TV, and other TV boxes 

-Retro game systems (nintendo, atari, 3DO, etc)

-Most popular Windows Laptops (mostly business computers) 

-Smartwatches 

-Windows surface tablets 

-All non-apple tablets (android, amazon/kindle) 

-Game controllers (for the modding community)

-VR headsets 

-Frequently repaired Appliances (Stoves, AC units, refrigerators, etc) 

-Drones 

-Chrome books (school models)

-RC cars 

We want to be like them. We want to combine both into one and call it "Repair X". We want to be a hub for all things repair. We want repair videos, repair articles and integrate that with our repair guides. We also want to be a parts store, and a repair forum. We have unique ideas for each of these areas. Stay on the lookout on how Repair X introduces itself to the repair and the DIY community new and unique ways.

No, we suggest that motherboards, sim and SD cards, cameras, batteries, and anything that stores data to be placed on the table during repair and not the magnetic tray. We will release version 2 of the magnetic tray that has side pockets (also patent pending).

Foam, PVC plastic (with properties that make it rewritable) and a magnetic layer. 

As long as its a rewritable marker, it should be okay. Permanent markers will stain the PVC plastic. Any marker will stain the foam (if you have the blue version)

Yes and no. Yes, there are color options, but only the blue tray is available right now for purchase. We are waiting for customer feedback on which color they prefer. We will strongly consider black because it lowers the cost of the manufacturing but if blue shows to be more popular, we may decide to keep it or have it available only in version 2.0 of the tray we plan to release soon.

Already working on it... :)

And its patent pending too :)

Already working on it... :)

Wow, we are honored. Contact us for more information. We currently are located in Columbia, South Carolina. We don't yet have an established physical location but we would love to hear how you could help Repair X.

We need technical writers, people who have contacts with online repair stores, any skilled technicians or micro soldiering experts, and even previous employees from repair sites like ifixit.com, icracked.com, screwmat.com, and other repair related sites or buisnesses. Its kind of early for us to be hiring but we would love to hear what you have to offer.

This is a "version 1.0" product. With first versions hitting the market, it is bound to have errors. We have done our best to catch as many as we could. We plan to make improvements as our product gets more and more popular. If you see any errors, please contact us. If you feel this error is too big for you to ignore and you want a refund or exchange, contact us and we will see what we can do.

Maybe. If your device is something we consider a repair that others may want to have a repair guide made for, we will create one for it. It's unlikely we will make a guide for an obsolete device like an iPhone 2G for an example. But... again, if we feel that others want this (maybe for nostalgia I guess) we won't hesitate to consider making it a reality. Just let us know, we need as much feedback and suggestions as possible.

Wow, thats exactly what we need! Contact us here.