We are a start up company. We are actively trying to find ways to reduce manufacturing costs and also get in more orders to purchase products in greater volume which will reduce the price per unit, which will allow us to either increase our products quality without increasing price, or reduce the price while maintaining its current quality level. A lot of things are going on in the background, but be sure, Repair X will expand soon with the hopes of being the brand repair technicians know and love around the world.
Maybe. Indeed, these are "version 1.0" of our product and are entering the market for the first time. This unfortunately means that some of our products have minor errors or durability issues that we are unable to foresee. We are relying heavily on the feedback of customers so that we can correct issues at this early stage in our company so that future versions get better and better.
To be the center for all things repair. We want to revolutionize the repair industry with resources on how to repair and diagnose portable and consumer electronics like smartphones, tablets, computers and game systems and then branch out into other electronic devices like drones, and RC cars. Eventually we would like to include appliances like refrigerators, stoves, and TVs. We have very big plans, many of them that do not exist yet in any form online.
The idea came to me during the first months of being hired at a repair store when a co-worker gave me a screwmat to repair an iPhone 4. I liked the fact that the screw mat showed you where the screws came from in order to make disassembly/reassembly much easier, but it still couldn’t help me when I wanted to do a specific repair since it shows the screws for the entire phone, not just for a specific repair. For an example, the iPhone 4 screen repair is considered the hardest iPhone repair to do since it requires disassembling the entire phone. The iPhone 4 is built in layers. The screw mat only shows where all the screws go, it never shows how to take off each part to get to the screen. So in the case of the iPhone 4, the screw mat was useless. So I analyzed how the iPhone was supposed to be taken apart and made an exploded view of the iPhone. I labeled each part in order and drew lines from where the screws should come from. Suddenly, I realized that this was the best way to display a complex layered repair. Suddenly, the beginnings of a better screw mat were made. I applied this to all iPhones and eventually I will make more for iPads and other devices using the same visual aid. My dream is to have this repair kit made for many more consumer electronics and be used by all repair stores and technical schools across the world.
This is a "version 1.0" product. With first versions hitting the market, it is bound to have errors. We have done our best to catch as many as we could. We plan to make improvements as our product gets more and more popular. If you see any errors, please contact us. If you feel this error is too big for you to ignore and you want a refund or exchange, contact us and we will see what we can do.
Maybe. If your device is something we consider a repair that others may want to have a repair guide made for, we will create one for it. It's unlikely we will make a guide for an obsolete device like an iPhone 2G for an example. But... again, if we feel that others want this (maybe for nostalgia I guess) we won't hesitate to consider making it a reality. Just let us know, we need as much feedback and suggestions as possible.