Cookie Policy

WHAT IS A COOKIE?

‘Cookies’ are small text files that websites may place on your computer, mobile device or tablet. We use ‘cookies’ and similar technological capabilities, including web beacons (collectively, “Cookies”) to remember what you have done on one of our websites (“Sites” or “Site”) in order to improve your browsing experience, to help remember log-ins, or to provide advertising while visiting a Site.

WHAT IS A WEB BEACON?

Web beacons are images embedded in a web page. We use web beacons to see which of our email messages are opened or forwarded so we can better understand what types of email messages our customers are interested in and how we can improve our communication with our customers.

OUR POLICY IS SIMPLE.

We ONLY use Cookies to deliver a smooth experience to our Site visitors and to understand how visitors use our Sites. We do this because we want you to have a great experience browsing our Sites, so we can provide you with relevant content and so that we can continually improve the service we provide you.

This means that we DON’T use Cookies to identify you personally as a user of our Sites, and we DON’T use Cookies to target you with advertising.

You can decide whether to accept or reject Cookies from us – it’s your choice.

WHY DO WE USE THEM?

We use different types of Cookies for different functions.

Some Cookies allow you to stay logged in while you browse our Site. If you didn’t have a Cookie for this purpose, you would need to log in every time you loaded a different page from our Site. We think this would be a very annoying experience.

A list of all the Cookies we use, along with our technology partners can be found in our Cookie list at the bottom of this page.

DO YOU HAVE A CHOICE OVER THE USE OF COOKIES?

Yes. There are a number of options available. You can set your browser either to reject all Cookies, to only allow “trusted” sites to set them, or to accept only those Cookies from those sites which you are using at that moment.

SOME OF THE FUNCTIONALITY OF OUR WEBSITE WILL BE LOST IF YOU DELETE ALL COOKIES.

All of the ‘popular’ browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your browser. To help you better understand these settings, the following links may be helpful to you, otherwise you should use the ‘Help’ option in your browser for more details.

Chrome
Internet Explorer (Versions 8-11. Use the drop down menu.)
Firefox
Safari

We recommend visiting www.aboutcookies.org. for more information about cookies and how to manage them. You need to understand that deletion of Cookies may remove some functionality of the Site and otherwise make use of the Sites a more difficult experience for you.

OUR MAIN TECHNOLOGY PARTNERS

We work with, and use the following companies to maintain and improve our Sites. We ensure that any company that works with us and collects data, satisfies applicable data protection requirements. If you have any questions at all, please feel free to contact us and we’ll be happy to help.

GOOGLE

We use performance type cookies such as Google Analytics to better understand how visitors use our Sites, for example, which pages are viewed, how long customers spend visiting a particular page and how often they return to visit our Sites. This information assists our marketing and sales teams to understand which of our pages are performing well and which pages require improvement. We also use Google Adwords, Dynamic Remarketing and Google Tag Manager.

ADOBE TYPEKIT

On occasions we use Typekit (from Adobe) to enhance website typography. Adobe uses cookies within Typekit to track usage statistics. For more information, visit Adobe’s Cookie Policy.

MAILCHIMP

We use Mailchimp to manage our email campaigns as well our CRM systems.

TWITTER

Repair X uses a Twitter ‘badge’ and ‘button’ as a quick way for users to post information, articles or stories from our sites to their Twitter account. Using this function requires the user to enter their Twitter account details, but neither this, nor any other personal information is collected by us in this process.

FACEBOOK

Facebook account access

If you log in with, or use facebook to sign, Facebook and use your Permissions: About Me, Access Friend Lists, Access Page CTA, Access Requests, Activities, App Notifications, Business Management API, Contact email, Current City, Education History, Email, Status, Text Messaging, User subscriptions, Website and Work History

SHOPIFY

Shopify provides the platform for the content of certain of our Sites. Shopify uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters.